I gave a presentation at The Design Council in London a few days ago.

The organisation is dedicated to the concept of great design and communicating its virtues to British business.

In order to stay true to its mission, everything in its headquarters has clearly been thoroughly designed with a great deal of thought and cutting edge design input going into every aspect of its content and layout.

Included in this radical thinking was the gents’ toilet which had no urinals – just a row of stalls. I’m sure the architect had a long justification about how this was superior to conventional male facilities but the effect on this user was dramatic: three seconds after setting foot in this facility I was rushing out again in a panic, in the firm belief I’d accidentally walked into the Ladies’